Frequently Asked Questions
Everything you need to know about our British-made footwear.
Where are Solovair boots and shoes manufactured?
All Solovair products are handcrafted in our original NPS Shoes factory located in Wollaston, Northamptonshire, England, ensuring authentic British craftsmanship since 1881.
How do I choose the correct size for my Solovair footwear?
Solovair footwear is known to fit slightly larger than standard sizing. We recommend consulting our detailed size guide and measuring your foot length to compare against our specific last measurements for the best fit.
What is the difference between Solovair and other air-cushioned brands?
Solovair utilizes the original 'Soft Sole Suspension' technology. Unlike mass-produced alternatives, we maintain traditional manufacturing techniques and high-quality leather sourcing for superior durability and comfort.
How long does shipping take for international orders?
International orders typically arrive within 5-10 business days. Shipping times may vary based on the destination country and customs processing times.
What is your return policy?
We offer a 30-day return window for all unworn and resalable items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
Can Solovair boots be resoled?
Yes, because our footwear is Goodyear welted, the soles can be replaced by a professional cobbler or through our official refurbishment service, significantly extending the life of your boots.